If Your 10 Years from Retirement Read This Now:
Tips for succession planning for Nephrology Practices
As we reach the end of 2018, a lot of reflection is happening from everyone – both personally and professionally. The team at Tower Physicians Solutions wants to help offer some tips or resolutions that your Nephrology Practice can make for 2019 in order to grow your medical practice and improve patient care. Where do you see your practice headed in 2019?
Practice owners understand that proper preparation is essential for success. They spend considerable time and money to ensure the viability of their businesses. Yet when it comes to succession and retirement planning for doctors, many lack plans to continue the business post-retirement.

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As we reach the end of 2018, a lot of reflection is happening from everyone – both personally and professionally. The team at Tower Physicians Solutions wants to help offer some tips or resolutions that your Nephrology Practice can make for 2019 in order to grow your medical practice and improve patient care. Where do you see your practice headed in 2019?
Click here for some ideas on how to build a great company culture.

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Keep Your Medical Staff Happy this Holiday Season!
Happy workers are also known as “engaged” workers. Engagement in the workforce has a direct correlation to productivity. Engaged employees are less likely to leave your facility in search of a new position. For the sake of your patients and your facility’s reputation, it’s always a good idea to take steps to keep your employees happy on the job. Healthcare can be a very demanding career, with large caseloads, long shifts and – on occasion – difficult patients. Many healthcare professionals can suffer job strain, especially around the holidays, that drags them down throughout the workweek; it’s your job as an employer to help your healthcare workers stay on task and in high spirits.
Click here for some ideas on how to build a great company culture.

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Very important dates for MACRA 2018 - 2019
The year is almost over and we gathered important dates that you should note going into 2019. As always the experts at Tower are here to be your MIPS/MACRA resource. Starting your reporting early can help you catch errors and improve processes!

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Your practice’s revenue and the self-pay patient
In healthcare today, patient financial responsibility is on the rise. Patients are increasingly responsible for a higher percentage of their own healthcare costs. Employers are shifting those costs to employees, and insurers are offering high deductible health plans which increases out-of-pocket expenses. It's also harder for healthcare organizations to get paid for the care they provide. When patients can’t pay, your accounts receivables (AR) days go up, cash flow slows down, bad debt mounts and revenue shortfalls are almost inevitable.

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5 WAYS TO PASS YOUR NEXT MEDICARE AUDIT
A medical practice can pass a Medicare audit easily if they have the right information. One of the consequences of treating Medicare patients is that the practice is then subject to Medicare audits. These can lead to the suspension of payments and Medicare fees. For a practice with lots of Medicare patient accounts, this can cause a financial crisis.
Unfortunately, Medicare audits are a necessary part of the system. Healthcare waste, fraud, and abuse lead CMS (the Centers for Medicare and Medicaid Services) to be diligent in recovering as much federal money as possible. This places a burden on facilities that follow the rules. Even when there is no intent to be dishonest, the practice can still face penalties if found guilty of improper Medicare billing.

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How to Get the Most Out of Your Medical Billing
The most successful nephrology practices don’t reach their position in the industry without paying close attention to all aspects of their revenue cycle. Of course, success is based on numerous factors and not just on the financial side of things at your organization. You may have assembled a group of highly dedicated medical professionals who are at the top of their game. You also have a large base of satisfied and loyal patients, many of whom also happen to refer new patients to you.

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REDUCE INCORRECT BILLING WITH A PRACTICE MANAGEMENT SYSTEM
One of the biggest financial problems that have affected Nephrology medical practices is inaccurate billing and coding at various stages of the medical billing process. Incorrect billing and coding can occur due to several reasons, including slow collection of patient receivables and coding at improper levels. Medical errors can happen anytime, even by the most professional and well-trained staff members. By automating outsourcing billing functions with a practice management solution, you’re effectively eliminating unnecessary medical practice expenses.

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MIPS: Start your MIPS reporting early
Starting your MIPS reporting early can help you catch errors and improve processes! Early reporting can also help to improve MIPS scores in the second half of this year and alleviate that last minute pressure to report before the deadline…
Tips for tackling 2018 reporting:
Identify your deficiencies in 2017 reporting and focus to improve those areas.
The minimum number of measures to report has increased, in fact it’s beneficial to report on as many measures as possible.
Review the list of 92 improvement activities, and identify at least one improvement activity your practice completed for each activity in 2017.
The most affordable and easiest way to submit data on improvement activities is by attesting to participation via the new data submission system on the QPP website.. |

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What Your Nephrology Practice Should Know…MIPS/MACRA Updates 2018
The trend toward value-based payments began with the implementation of the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) that was signed into law in April 2015. Since then, there have been updates and additional programs included in MACRA, such as the Quality Payment Program (QPP). MACRA created a new framework for independent physicians who will be rewarded financially for providing high-quality care. Physicians may qualify for one of two tracks for payment: Merit-based Incentive Payment System (MIPS) and Advanced Alternative Payment Models (AAPMs).

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IMPROVING YOUR ICD-10 CODING
Why are there so many ways to submit an ICD-10 cause code? As a medical billing department specializing in Nephrology, we know it can be frustrating to try to sort out the differences in coding requirements among various payors. The more individualized your coding is on claims, the cleaner your claims submissions will be, resulting in more expeditious reimbursement.
Education Improves Coding Accuracy
If your practice management system does not automatically update coding according to the level of service indicated in your visit notes, then it’s essential to know how to choose the appropriate codes for service and procedures provided. Not only is this a key step in the revenue cycle, but accuracy at this point may be evaluated in an audit.

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Hill Day and NCAP Forum June 22-24!
This year, RPA's annual Hill Day is June 22, followed by the NCAP Advocacy Forum on June 23 and 24. RPA's Advocacy Weekend is open to all nephrology providers and practice managers and NANI’s leaders will be there.
According to NCAP attendee and practice CEO Brian O'Dea, CPA, "All the thought leaders in nephrology are here. We get to work with other groups to find out what they are doing around the country and share our collective knowledge. You realize that you aren't out there alone."

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What makes Us Better in Medical Billing
Moving your practice billing functions to a third-party service is a high-stakes decision and one with plenty of options to choose from. You can work with a large organization, a small billing company or a technology provider, but it’s ultimately not about a billing firm’s size, scope, or software – it’s about service… and more specifically, the quality of that service. You’ll want to choose a billing company who has experience in your field of medicine.

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NEPHROLOGY TODAY INTERVIEW WITH BRIAN O'DEA
Employment Contracts with New Physicians,
What can you Expect?
Brian O’Dea, CFO/COO of NANI discusses what new physicians need to know about contract negotiations. Learn how to successfully master the negotiation when the time comes by working with the professional at Tower.
O’Dea says that one mistake is not asking questions during employment contract negotiation. Many new physicians are uncomfortable asking questions because they may not have much knowledge of contracts or the business of healthcare. Generally, this isn't taught in medical school or residency. New physicians should feel no compunction about asking for definitions of terms or probing for specifics. Of course, it helps to know what to ask.

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MIPS/MACRA: 6 Things You Need to Know in 2018
PART 2
The Quality Payment Program (QPP), which resulted from the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), is designed to reward or penalize physicians based on the quality of patient care they provide. Last year, physicians could “Pick Your Pace” through an introductory program that allowed physicians to test the waters. But in 2018 physicians will have to more fully engage with the program or risk a negative payment adjustment of up to 5 percent in 2020. Successful participation could earn a positive payment adjustment of 5 percent or more in that year.
QPP will be updated annually through the federal rule-making process. The 2018 rules, released on Nov. 2, made significant changes in six key areas. Physicians participating in the Merit-based Incentive Payment System (MIPS) track of QPP will need to focus on these changes to succeed during the 2018 performance period.

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WE ARE HEADED TO ORLANDO!
NANI & Tower's Brian O'Dea and Antone Crasto will be headed to Orlando March 15th-18th for the RPA Annual Meeting!
The landscape for medical group practices continues to change. Mergers, acquisitions, and new partnerships bring not only new challenges, but incredible opportunities for physician practices. As a growing number of physicians consider divesting their practices to adapt to today's practice environment, there are many factors to consider.

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Brian O’Dea, CFO/COO of NANI NEPHROLOGY TODAY PODCAST
Brian O’Dea, CFO/COO of NANI discusses the many challenges facing medical practices today and how physicians can maintain their independence in the ever changing medical industry. We know that navigating MIPS/MACRA is one of the top challenges that practices will face in the year ahead. Learn how to get ahead of these challenges and more by working with the professional at Tower.

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MIPS/MACRA:
6 Things You Need to Know in 2018 PART 1
The Quality Payment Program (QPP), which resulted from the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), is designed to reward or penalize physicians based on the quality of patient care they provide. Last year, physicians could “Pick Your Pace” through an introductory program that allowed physicians to test the waters.
But in 2018 physicians will have to more fully engage with the program or risk a negative payment adjustment of up to 5 percent in 2020. Successful participation could earn a positive payment adjustment of 5 percent or more in that year.

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Prepare Your Medical Practice for the End of the Year!
As we approach the end of the year it is always good practice to assess what has worked well for your medical practice and what needs improving. Here is an end-of-the-year checklist to make sure that you’re keeping your nephrology medical practice healthy and prosperous well into 2018.

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Nephrology Today interview with Brian O'Dea
What to Know When Signing a Medical Director Agreement
Brian O’Dea is the CEO of Tower Physicians Solutions and currently the CFO & COO of Nephrology Associates of Northern Illinois, (NANI). Tower was started in 2015 to help independent Nephrology Medical Practices with nephrology-specific medical practice management services. Brian lead the initiative to form Tower.

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NANI & Tower are Headed to Kidney Week:
The World's Premier Nephrology Meeting
The Nephrology experts of NANI and Tower Physician Solutions will be heading to New Orleans, LA. on October 31st for ASN’s Kidney Week, the premier conference in our field. More than 13,000 kidney professionals from across the globe will be in attendance at this year’s Kidney Week 2017.
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Nephrology Today Interview with Dr.Degani, MD
Hear how having the right help with your medical practice back office can help you focus on patients and work life balance.
Dr. Omaima Degani is a nephrologist in Gurnee, Illinois and is affiliated with Advocate Condell, Vista Regional and Midwestern Regional Medical Centers. She received her medical degree from American University of the Caribbean School of Medicine and has been in practice for 11years.
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Sandeep Bajaj M.D, is an accomplished healthcare professional with over 10 years experience.
She provides strategic direction and oversight of health quality programs and initiatives aimed to improve physician practices. Listen to our online podcast Nephrology Today as Sandeep reviews important dates for MIPS/MACRA and the impact on medical practices.
Why is October 2nd important and what should a practice be doing now to prepare?
If you participate in MIPS, you have a total of six options for reporting Quality Performance data to CMS, but you must decide by October 2nd of 2017.
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September 7th
MIPS/MACRA: Why October 2nd is Important and What You Need to be Doing Now!
Wait! Don’t let your medical practice miss this deadline. You cannot afford to pass up Medicare revenue and incentives in years to come. Most physician practices are running a race against time to implement Medicare's value-based payment system. Read on to learn about MIPS, MACRA and what you need to do today.
Understanding MACRA’s complexities is critical since the law exposes both providers and payers to greater risk and opportunity. MACRA does more than address physician payments; it is designed to reduce health care costs by rewarding quality care over service and procedure volume.
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Focus on your patients,
but don’t let the business slide
Nephrology Today Interview with Dr. John Ducker, MD Listen as John Ducker, M.D. of Fort Wayne, Indiana discusses the benefits his practice realized when they joined a large private practice, NANI. His group has improved their best practices including the challenges of billing and coding, mergers, and MACRA/MIPS for 2017.
Dr. Ducker explains how consolidating with NANI and having office functions consolidated in one office, from billing to HR, really helped cut down on overhead. He stresses how the partnership has made his job easier so he can focus on patient care. Dr. Ducker is a community leader and has brought a more advanced level of nephrology care to Fort Wayne by giving chronic kidney disease patients better access to outpatient procedures and transplants.
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Let Us Audit Your Billing/Collections!
Focus on your patients, but don’t let the business slide.
The more efficiently your office runs, the better customer satisfaction will be. Every private medical practice can benefit from a billing process with few errors and consistent cash flow, as well as more time to focus on customer satisfaction.
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June 16th
8 BENEFITS OF OUTSOURCING MEDICAL BILLING
Deciding whether or not to outsource medical billing can be a difficult decision for your practice. Medical billing has always required a specialized set of skills, and in the last few years there has been a steep increase in complexity and red tape. Whether you are a new practice startup, experienced veteran, or in the midst of turmoil like upgrading to a new system, referring your billing to a specialist makes a lot of sense. It has now become a necessity for practices to consider revenue cycle management services.
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 May 18th
MIPS/MACRA Tips for 2017!
As with Meaningful Use, the earlier your practice starts participating in MIPS, the better the outcome will be in terms of future penalty avoidance and Medicare fee increases.
Although 2017 is a reduced reporting “transition” year, it’s a great time to choose a few of the new patient care protocols that will soon be essential for MIPS participation and incorporate them into your workflow.
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May 2nd
Succession Planning
After years, or decades, of carefully building a Nephrology practice, most physicians want to be just as intentional about what will happen to their practice and your patients when it’s time to retire. Early retirement planning and open communication can help you find a buyer for your practice, ease your transition to retirement, ensure your practice thrives and still provide effective care for your patients.
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April 20th
onboarding
A great article providing tips on “practice onboarding” for smooth integration of a small practice into a larger practice. Written by Bob Florio, Controller & Director of Finance for NANI, the article “Practice Acquisitions
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April 1st
ICD-10 for Optimists
With a new, clean calendar comes the intimidating task of preparing your practice, your providers and your billing staff for the advent of ICD-10 coding. October 1st, 2015 may be an imposing, if not frightening, deadline for practice managers concerned about their Medicare payments.
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March 27th
Practice Acquisitions: What You Need to Know to Grow
A great article providing tips on “practice onboarding” for smooth integration of a small practice into a larger practice.
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March 1st
Meaningful Use: Avoid Audit Panic
Spending two weeks preparing for an EHR Meaningful Use audit may not be one of your top goals for this quarter. In fact, it’s almost certainly something you don’t have time for. After all, you’re in Healthcare to help patients and they are your top priority.
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February 25th
MACRA and MIPS Changes Summarized
The MACRA Division The new 962 page rule can certainly not be summarized very well, but I would like to highlight some key points that will be useful to Providers.
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February 1st
Sept
2
Now is the Time to Prepare Your Practice for MACRA
Sandeep Bajaj, Meaningful Use Coordinator with Tower Physicians Solutions recently discussed in an interview what nephrology doctors need to know about MACRA. CMS released its long-awaited for new value-based payment programs under the Medicare Access and CHIP Reauthorization Act (MACRA).
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January 18th
Oct
1
Outsourcing Your Medical Practice Management
According to the American College of Physicians, approximately 20 percent of new physicians create their own practice. While autonomy is one of the main benefits of a solo practice, it can be difficult for a small provider to shoulder the financial demands necessary to succeed with smaller budgets and fewer resources.
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November 5th
Small Changes in ICD-10 Coding is a Big Deal for Practices
Once again, October 1st was the BIG DAY. Medicare’s one year ICD-10 grace period ended October 1st of this year, a year after ICD-10 coding requirements were turned on. That year wasn’t so tough, was it?
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